AskWiby

Overview

Benefits

Demo

AskWiby is an eCare platform for Contact Centers that enables new interaction with end-users and reduces call center OPEX costs. The solution is based on intelligent software agents and natural language processing. AskWiby enables support and sales processes to be further automated through internet channels like the Web or IM.

- Provides automatic response channels through Web, IM and WAP.
- Reduction in call center agents interaction.
- Increases call center response capacity.
- Easy integration into existing IT infrastructure.
- Easy to manager over time with a comprehensive back office.

For more information, download the PDF leaflet below.